MuxFeed Privacy Policy

Who we are and scope

MuxFeed is provided by Beijing Duliu Technology Co., Ltd. (北京独流科技有限公司) ("MuxFeed," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our apps, websites, and related services (collectively, the "Services"). By using the Services, you agree to this Policy.

Information we collect

• Information you provide: account details, profile information, credentials, preferences, content you upload or create, and communications with us.
• Usage data: actions in the Services, log data, crash reports, and diagnostics.
• Device and technical data: device identifiers, operating system, app version, language, time zone, IP address, browser type, and network information.
• Cookies and similar technologies: we may use cookies, SDKs, and local storage to remember preferences, keep you signed in, and measure performance.
• Information from third parties: if you connect third-party accounts or sign-in providers, we may receive identifiers and profile information as permitted by those services.

How we use information

We use information to: (a) provide, operate, and maintain the Services; (b) personalize and improve features; (c) communicate with you about the Services; (d) monitor and enhance security, prevent fraud, and enforce policies; (e) analyze usage to improve performance; (f) comply with legal obligations; and (g) where permitted, send promotional messages (you can opt out at any time).

Legal bases (where applicable)

Where required by law (such as in the EEA or UK), we process personal data based on: performance of a contract (providing the Services); our legitimate interests (service improvement, security, analytics); compliance with legal obligations; protection of vital interests; or your consent, which you can withdraw at any time without affecting prior processing.

Sharing and disclosure

We may share information with: (a) service providers who process data on our behalf for hosting, analytics, messaging, security, payments, or support; (b) business partners or affiliates as needed to operate the Services; (c) third parties when you choose to share content or connect accounts; (d) authorities or other parties when required by law, legal process, or to protect rights, safety, or property; and (e) another entity in connection with a merger, acquisition, or sale of assets, subject to this Policy.

International transfers

We may transfer, store, or process information in countries other than where it was collected. When we transfer personal data internationally, we use lawful transfer mechanisms as required by applicable law and take appropriate safeguards to protect the data.

Retention

We keep information only as long as needed for the purposes described in this Policy, to provide the Services, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on data type and purpose; when no longer needed, we delete or de-identify the data.

Security

We use administrative, technical, and physical measures designed to protect information. No system is completely secure; please use strong passwords, keep them confidential, and promptly notify us of any suspected unauthorized access.

Your rights and choices

Depending on your location and applicable law, you may have rights to access, correct, delete, or port your personal data; to object to or restrict certain processing; and to withdraw consent where processing is based on consent. You can also opt out of marketing communications by following the instructions in those messages. To exercise rights, contact us using the details below.

Cookies and tracking controls

You can manage cookies and similar technologies through your device or browser settings. If you disable cookies, some features of the Services may not function properly.

Children

The Services are not directed to children where local law prohibits their use without parental consent. If you believe we have collected personal data from a child without required consent, contact us so we can take appropriate action.

Changes to this Policy

We may update this Policy from time to time. If we make material changes, we will provide notice through the Services or by other reasonable means. Your continued use of the Services after changes take effect signifies acceptance of the updated Policy.

Contact

If you have questions or requests about this Policy or your data, contact us at the email address provided in the app or on our website.